Team SureContact
June 2, 2026

Booking System, Companies, Multi-Step Forms & Conditional Email Content

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New Features

Booking System New

You can now create and manage bookings directly inside SureContact without relying on external scheduling tools. Create different event types such as Online Meetings, Phone Calls, or In-Person Meetings and share your booking link with users. All bookings are tracked inside SureContact, and users can also reschedule or cancel their bookings easily.

Example

  • Create 15-minute to 120-minute duration meeting events.
  • Share booking URLs with prospects or customers for easy scheduling
  • Track all bookings directly inside SureContact
  • Allow users to reschedule or cancel bookings without manual intervention
  • Replace external tools with SureContact’s built-in booking system

Companies New

You can now organize and manage contacts based on their companies inside SureContact. Assign contacts to companies and better structure your CRM data for account-based workflows and segmentation.

Example

  • Group contacts under their respective companies
  • Assign multiple contacts to the same company
  • Better organize B2B customer data
  • Improve filtering and segmentation based on company relationships

Multi-Step Forms New

Forms now support multi-step layouts, allowing you to create advanced forms such as surveys, onboarding forms, lead qualification forms, and more. These forms can also be embedded directly into landing pages.

Example

  • Create onboarding flows with multiple steps
  • Build detailed survey or application forms
  • Reduce form overwhelm by splitting fields into steps
  • Embed multi-step forms directly on landing pages

Rich Text Static Field in Forms New

A new Rich Text Static Field has been added to forms. This field allows you to display static content such as disclaimers, instructions, notes, or important messages inside forms without allowing users to edit them.

Example

  • Add disclaimers before form submission
  • Display onboarding instructions or important notes
  • Show terms, policies, or informational content inside forms
  • Improve form clarity with formatted static content

Inline Conditional Blocks in Email Editors New

Inline Conditional Block support is now available across all three email editors — Rich Text, Drag & Drop, and Custom HTML. You can now display different email content to different users based on conditions directly inside the email body.

Example

  • Show different content to premium and free users
  • Personalize offers based on contact data
  • Display region-specific or audience-specific messaging
  • Add fallback content when conditions are not met

New Automation Trigger — Sequence Exit Condition Met New

A new automation trigger called Sequence Exit Condition Met has been added to Automation Events. This trigger executes whenever a sequence exits because its configured exit condition has been satisfied.

Example

  • Trigger follow-up workflows when a subscriber exits a sequence
  • Automatically tag users after sequence completion conditions are met
  • Build advanced automation flows based on sequence behavior

Subscriber Activity Tracking in Sequences New

You can now view detailed subscriber activity inside sequences. Track how individual subscribers interact with each sequence step and monitor engagement more effectively.

Example

  • View subscriber engagement for each sequence step
  • Track email opens, clicks, and progression inside sequences
  • Better analyze subscriber journey and behavior

Improvements

Landing Page Full Width Editing Mode Improved

Landing Pages now support a Full Width editing mode, allowing you to create and edit pages using a single full-width layout instead of being restricted to multiple predefined layouts.

    Bug Fixes

    Contact Subscription Status Update for Existing Contacts  Fixed

    Fixed an issue where webhook payloads updated Subscription Status only for new contacts, while existing contacts were not updating correctly, causing workflow branch conditions to break due to outdated contact field values.

    Team SureContact
    May 19, 2026

    Customize Sidebar, New Landing Page Integrations & SMTP Improvements

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    New Features

    Customize Sidebar New

    You can now fully customize the sidebar navigation from the Settings menu to match your daily workflow. Pin your most-used menus to the top for quicker access and hide menus you rarely use to keep the interface clean and distraction-free.

    Example

    • Pin Contacts, Automations, and Campaigns at the top for faster daily access
    • Hide menus you don’t use regularly to simplify the sidebar experience
    • Create a cleaner workspace for your team based on their role or workflow

    6 New Landing Page Integrations New

    We’ve added 6 powerful integrations to the Landing Page Builder — Calendly, Cal.com, Typeform, Tally, Google Maps, and Loom. You can now embed these services directly on your landing pages and let visitors interact without leaving the page.

    Example

    • Embed a Calendly or Cal.com scheduler so visitors can instantly book meetings
    • Add Typeform or Tally forms to collect leads, feedback, or survey responses
    • Embed Loom videos to explain your product or share onboarding walkthroughs
    • Add Google Maps to display your office or event location directly on the page

    Improvements

    Auto-Select Account Email for Test Emails Improved

    Your account email address is now automatically selected when sending test emails from Campaigns, Automations, Sequences, and other email editors.

    Example

    • Send a quick test email to yourself without manually entering an email address every time
    • Speed up email testing during campaign creation or workflow setup

    Workflow Builder UI Enhancements Improved

    We’ve optimized the Workflow Builder node UI along with several other platform interface improvements to make the overall experience cleaner, smoother, and easier to use.

    Simplified Internal SMTP Setup Experience. Improved

    The SMTP page has now been redesigned with two dedicated tabs:

    We’ve also simplified the Internal SMTP setup process with clearer onboarding instructions and a more user-friendly flow.

    Example

    • Easily distinguish between external and internal sending providers
    • Follow guided setup steps to configure Internal SMTP faster
    • Better visibility into your sending configuration setup

      Bug Fixes

      Contact Profile UI Fix for Long Tags   Fixed

      Fixed an issue on the Contact Profile page where adding a tag with a long name made the “+ List” button unclickable. Users can now add lists normally, even when long tags are present.

      Team SureContact
      May 12, 2026

      Gradual Sending, Nested List Support, Sending Rate Per Minute, and Bug Fixes

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      New Features

      Gradual Send for Campaigns New

      You can now gradually send campaign emails by starting with a lower sending rate and automatically increasing it over time.

      • Bounce spikes
      • Spam complaints
      • SMTP reputation issues

      What you can configure:

      • Starting sending rate (emails/minute)
      • Ramp-up duration using preset or custom hours
      • Safety thresholds:
        • Conservative
        • Balanced
        • Aggressive

      Example use case

      • Sending a campaign to 50,000 contacts from a newly warmed-up domain:
        • Start slowly at 100 emails/minute
        • Gradually increase over a few hours
        • Auto-pause if bounce rates increase unexpectedly
        • Protects domain reputation while maximizing delivery success

      Nested List Support in Email Template Builder New

      The List element inside the Email Template Builder now supports nested lists using the Tab key.

      How this helps you

      • Create cleaner and more structured email content
      • Design professional-looking step-by-step guides or feature breakdowns
      • Improve readability for longer emails

      Example use case

      • Step 1
        • Create account
        • Verify email
      • Step 2
        • Connect integrations
        • Launch first campaign

      Sending Rate Updated from Per Second → Per Minute New

      Campaign sending rate configuration is now simplified and changed from per second to per minute.

      How this helps you:

      • Easier and more intuitive sending configuration
      • Better understanding of actual sending speed
      • Improved control for both small and large campaigns

      Example use case

      • 500 emails/minute
      • 2000 emails/minute
      • 6000 emails/minute

      Bug Fixes

      Pagination Issue in Tag & List Trigger Dropdowns FIXED

      Resolved an issue in the Sequence Editor where tag and list-related triggers only displayed a limited number of tags or lists due to pagination problems.

      What’s improved:

      • All tags and lists now load correctly in selection dropdowns
      • Easier automation setup for accounts with large datasets
      • No missing options while configuring triggers

      Team SureContact
      May 4, 2026

      Multi-Day Scheduling, Advanced Sequence Delays & Email Reuse

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      New Features

      Wait Until → Multiple Days Selection New

      You can now select multiple days in the “Wait Until → Next Day of the Week” delay type. The workflow will automatically resume on the soonest matching day.

      How this helps you

      • No need to duplicate workflows for different days
      • More control over timing without complex logic
      • Cleaner and simpler automation setup

      Example use case

      • You want to send follow-ups only on Monday, Wednesday, and Friday
        • Select all three days in one step
        • The workflow resumes on the next available matching day
        • Ensures better engagement timing without manual effort

      Advanced Delay Options in Sequences New

      Sequences now support multiple delay types using the existing connector:

      How this helps you

      • Build more natural and human-like communication flows
      • Avoid predictable timing patterns
      • Customize delays based on real-world scenarios

      Example use case

      • Send a welcome email immediately
      • Wait a random delay before the next email to avoid spam patterns
      • Schedule a follow-up at a specific time of day for higher open rates

      2-Step Email Source Picker New

      The email compose flow now includes a 2-step email source picker, giving you more flexibility while creating emails.

      What you can do

      • Create a new email using:
        • Drag & Drop Builder
        • Rich Text Editor
        • Custom HTML Editor
      • Or reuse emails from past campaigns

      How this helps you

      • Saves time by reusing proven email templates
      • Reduces repetitive work
      • Keeps messaging consistent across campaigns

      Example use case

      • Reuse a high-performing campaign email in a new automation
      • Quickly tweak content instead of creating from scratch

      Bug Fixes

      Generic Errors & Multiple Retries in Email Actions FIXED

      Resolved an issue where failed email actions (e.g., Send Email, Send Opt-in Reminder) showed only a generic error:
      “An error occurred while executing this action.”

      What’s improved

      • Clearer and more useful error messages for better debugging
      • Failed actions no longer execute multiple times unnecessarily

      Workflow Structure Breaking After Deleting Actions FIXED

      Deleting an action placed before a branch no longer breaks the workflow structure.

      Previously

      • Actions inside the “Yes” branch were moved outside
      • This caused “unreachable nodes” errors when saving

      NOW

      • Workflow structure remains intact
      • Branch logic works as expected after deletion

      Team SureContact
      April 28, 2026

      Drip Migration, Clone Actions, Multi-Select Tags & Lists, and Improvements

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      New Features

      Clone Action Nodes in Workflows New

      Quickly duplicate any action inside your workflow with a single click. No need to recreate the same setup again and again—just clone and tweak.

      Example

      • Clone your “Send Email” action
      • Update subject/content for each stage
      • Save time while keeping consistency across emails

      Drip Migration Support New

      You can now migrate your data from Drip seamlessly into SureContact, including contacts, tags, and custom fields—no manual export/import hassle.

      Example

      • Connect using API key
      • Import all contacts with tags like “Active Subscriber.”
      • Continue campaigns without rebuilding your audience from scratch

      Multi-Select Tags & Lists in Triggers New

      Automation triggers now support selecting multiple tags and lists. Your workflows will trigger when any of the selected tags or lists are added or removed.

      Example

      • Trigger automation when the user gets Tag A OR Tag B OR Tag C
      • Add multiple lists like Newsletter, Leads, and Customers
      • Run one automation instead of creating multiple duplicates

      Improvements

      Weekly Performance Digest & Campaign Completion Alerts Improved

      Get smarter insights delivered automatically to your inbox along with important campaign updates.

      Example

      • Every Monday → Receive a summary of last week’s performance
      • Campaign finished → Instant email notification
      • No need to manually check reports

      Enhanced Email Editors (Rich Text & HTML) Improved

      A more powerful and flexible editing experience with multiple working modes and built-in tools.

      What’s New

      • Focus mode & split mode editing
      • Send test emails directly
      • Sidebar for templates and assets
      • Set subject & preview text while testing

      Example

      • Write email in split view (code + preview)
      • Add image from assets panel
      • Send test email instantly

      Team SureContact
      April 23, 2026

      Dark Mode, Landing Pages, Migration & More

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      New Features

      Dark Mode New

      Switch to a darker interface for a more comfortable and modern experience, especially during long working hours or low-light environments.

      Example

      • Working late on campaigns? Enable Dark Mode to reduce eye strain and stay focused while designing emails or automations.

      Landing Page Builder New

      You can now create fully functional, beautiful landing pages directly inside SureContact—no need for external tools.

      Example

      • Create a product launch page and share the link in your email campaign
      • Build a lead capture page with forms and start collecting contacts instantly
      • Design a webinar registration page and connect it with automation workflows

      Sending Domain (Own SMTP) New

      Send emails using your own domain powered by SureContact’s in-house SMTP system for better deliverability and branding. (Available on Monthly & Annual plans)

      Example

      Instead of sending emails from a generic address, send from [email protected] to improve trust, brand identity, and inbox placement.

      Custom Unsubscribe Forms New

      Create fully customized unsubscribe experiences using forms and landing pages instead of the default unsubscribe screen.

      Example

      • Show a feedback form asking “Why are you leaving?”
      • Offer users options like “Reduce email frequency” instead of unsubscribing completely
      • Redirect users to a branded page instead of a plain default message

      Migration from Other Email Platforms New

      Easily migrate your contacts, tags, and lists from popular platforms using just an API key.
      Supported Platforms: MailerLite, Mailchimp, Brevo, ActiveCampaign, Kit

      Example

      • Switching from Mailchimp? Simply enter your API key and import all your contacts and segmentation data in a few clicks—no manual CSV uploads needed.

      Workflow Version Control Enhancements New

      You now have full control over workflow versions—even when workflows are active.

      Example

      • Make small edits without creating a new version every time
      • Create a new version only when making major changes
      • Maintain cleaner workflow history and avoid unnecessary duplicates

      Contact Limit Usage Alerts New

      Get notified when you reach 70% of your contact limit so you can take action before hitting the cap.

      Example

      • If your plan allows 10,000 contacts, you’ll receive an alert at 7,000—giving you time to upgrade or clean your list without disruption.

      Smart CSV Import (Auto Field Creation) New

      While importing contacts, SureContact now automatically creates missing custom fields, tags, and lists.

      Example

      • Import a CSV with fields like “Company Size” or “Lead Source”—these will be automatically created and mapped without manual setup.

      New Email Provider — Lettermint New

      Expanded sending flexibility with the addition of Lettermint as a new SMTP/API provider.

      SMTP Routing (Failover System)New

      Ensure uninterrupted email delivery with automatic fallback to secondary SMTP providers.

      Example

      • Primary SMTP fails → email is automatically routed to the next provider
      • Maintain campaign continuity without manual intervention

      Expanded MCP Tools (Now 99 Tools)New

      Massively enhanced MCP capabilities with new tools across landing pages, automation, media, and custom fields.

      Example

      • Build landing pages programmatically
      • Automate workflows faster with advanced toolsets
      • Manage media and custom fields more efficiently

      Team SureContact
      April 9, 2026

      A/B Test Campaigns, Automation Versioning, MFA, and More

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      New Features

      A/B Test Campaigns  New

      You can now create A/B test campaigns in SureContact to optimize your email performance. Test different subject lines, content, or designs by sending variants to a percentage of your audience, then automatically or manually select the winning version.

      Example

      • Variant A → 20% audience
      • Variant B → 20% audience
      • Best-performing variant → Automatically sent to remaining 60%

      Benefit: Improve open rates, clicks, and conversions by sending only the most effective emails.

      Automation Version History  New

      Every time you update or activate an automation, a new version is saved. You can track changes over time and revert to any previous version whenever needed.

      Example

      • Version 1 → Initial workflow
      • Version 2 → Added delay step
      • Version 3 → Updated email content
      • → Revert back to Version 1 anytime

      Benefit: Safely experiment with automation changes without the risk of losing previous setups.

      Multi-Factor Authentication (MFA) New

      Secure your account with Multi-Factor Authentication using either Email OTP or an Authenticator App (TOTP).

      Example

      Login with password → Enter OTP from email or authenticator app

      Benefit: Adds an extra layer of security to protect your account and data.

      Custom Field Sections (Grouped View)  New

      Organize custom fields into collapsible sections on the contact profile page for better structure and usability.

      Example

      • Section: Shipping Address
      • → Address Line 1
      • → City
      • → ZIP Code

      Benefit: Cleaner contact profiles with easy navigation and better data organization.

      SureCart Price-Based Tagging New

      SureCart product prices are now tracked as separate entities, allowing tagging based on the exact pricing option purchased.

      Example

      • Product: Membership
      • → Monthly Plan → Tag: Monthly Buyer
      • → Yearly Plan → Tag: Yearly Buyer

      Benefit: Better segmentation and targeted follow-ups based on customer purchase behavior.

      New SMTP Providers Added New

      Added support for three new SMTP providers: toSend, SocketLabs, and Emailit.

      Toggle Columns in Contacts PageNew

      Customize your contacts table by toggling primary and custom fields as columns. Each column also supports filtering.

      Example

      • Add column: City
      • → Filter contacts where City = “Mumbai”

      Benefit: Quickly segment and find contacts directly from the table view.

      A/B Test Campaign MCP ToolsNew

      New MCP tools added for managing A/B test campaigns:
      get-ab-test-stats-tool, configure-ab-test-tool, create-campaign-variant-tool, update-campaign-variant-tool, select-ab-test-winner-tool, delete-campaign-variant-tool

      Benefit: Advanced users and integrations can fully control A/B testing workflows via MCP.

      Reply-To Name Support in Send EmailNew

      You can now define a custom reply-to name in the Send Email action.

      Benefit: Improves brand identity and clarity when recipients reply to your emails.

      Subscriber Stats Tracking in AutomationsNew

      Track how many contacts are present at each step of your automation workflow with live counts displayed on nodes.

      Benefit: Get real-time visibility into automation performance and user flow.

      Company Address in Workspace SettingsNew

      Add your company address in workspace settings for use in email footers.

      Benefit: Ensures compliance and consistent branding across emails.

      End Another Automation ActionNew

      You can now stop a specific automation for a contact from within another automation.

      Example

      • User enters new workflow → End old onboarding automation

      Benefit: Prevents conflicts and ensures contacts are only in relevant workflows.

      Email Metrics Popup in AutomationNew

      Each Send Email node now shows a quick metrics popup with stats like sent, opened, clicked, and bounced.

      Benefit: Instantly monitor email performance without leaving the workflow builder.

      Unengaged Trigger in AutomationsNew

      Trigger automations for contacts who haven’t opened or clicked emails within a defined number of days.

      Example

      • No activity for 30 days → Trigger re-engagement campaign

      Benefit: Easily identify and re-engage inactive subscribers.

      Improvements

      Contact Date Display Improved Improved

      Birthdate and Anniversary fields now display only month and day (year removed).

      Bug Fixes

      Page Visit Contact Creation Fixed

      Fixed an issue where contacts were not created for existing WordPress users during page visits if they were not already in SureContact.

      SureForms Gender Field Error Fixed  Fixed

      Fixed a fatal error when submitting SureForms forms with a gender select field due to incorrect value handling.

      Team SureContact
      March 31, 2026

      Email Sequences & WordPress Enhancements — New Features, Improvements & Fixes

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      New Features

      Email Sequences (Drip Automation)  New

      Create a series of automated emails that go out over time – onboarding flows, post-signup follow-ups, or long-term nurture campaigns – without any manual effort.

      Example — 5-day onboarding

      • Day 1 – Welcome email
      • Day 2 – Product introduction
      • Day 4 – Tips & tutorials
      • Day 7 – Upgrade offer

      WordPress Page Visit Automation  New

      Trigger actions when users visit specific pages or posts on your WordPress site. Automatically tag users based on interest or add them to targeted lists – no manual segmentation needed.

      Example

      • User visits “Pricing” page → tag Interested in Pricing
      • User visits a blog category → add to a matching nurture list

      WooCommerce Product Category Targeting  New

      Create automation rules based on product categories for purchases, refunds, or cancellations. Segment customers based on what they actually buy.

      Example

      Customer buys from “Fitness Equipment” → tag Fitness Buyer

      CartFlows Integration Enhancements  New

      Segment contacts based on funnel behavior with three new trigger events: Opt-in Step Started, Opt-in Step Completed, and Pre-checkout Offer accepted.

      Example

      • Started opt-in but didn’t finish → add to Started Opt-in list
      • Completed opt-in → add to main contact list
      • Accepted pre-checkout offer → tag Pre-checkout Accepted

      JetFormBuilder Integration  New

      Sync form submissions directly to SureContact with field mapping. Leads captured via JetFormBuilder are instantly added as contacts with name, email, and any custom fields you’ve mapped.

      SureMembers Access Group Mapping  New

      A new Access Group ID field lets you track membership access inside SureContact and automate actions when a contact’s access level changes.

      Example

      User gains access to a premium group → store Group ID → trigger premium onboarding sequence

      Improvements

      Right-to-Left (RTL) Support  Improved

      Improved UI rendering for RTL languages including Arabic, Hebrew, Persian, and Urdu – giving global users a native, comfortable experience.

      Multilingual Support  Improved

      The SureContact plugin is now available in French, Spanish, German, Portuguese, and Italian – making it easier for regional teams to work in their preferred language.

      Improved Logging System  Improved

      Enhanced logs give you clearer visibility into issues with configurable retention from 1 to 30 days. Identify and resolve problems faster while keeping your system reliable.

      Bug Fixes

      Authentication Failure After Domain Transfer  Fixed

      Resolved an invalid_state error caused by stale session/cache data after a domain transfer. Authentication now handles post-migration state correctly.

      WooCommerce Order Status Handling  Fixed

      Pending and failed WooCommerce orders were incorrectly being recorded as purchases. They are now excluded from valid purchase conditions, ensuring accurate customer segmentation and reliable automation triggers.

      Team SureContact
      March 25, 2026

      New: E-commerce Conditions, Spintax Support, Rejoin Branches & More

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      New

      E-commerce Conditions in Automations
      Added new e-commerce-related conditions across Dynamic Lists, Filters, and Branches:

      • Total Purchases
      • Total Spent
      • Average Order Value
      • Last Purchase

      Wait Until Delay Action
      Introduced a new “Wait Until” delay type in the Wait/Delay action, allowing workflows to pause until a specific date/time condition is met.

      Rejoin Branch
      Branches now support a Rejoin feature, automatically merging the Yes and No paths back into a single flow.

      Delete Workspace
      Added the ability to delete a workspace directly from the Settings menu.

      Trigger Automation from Contact Profile
      You can now manually trigger active automations directly from the contact profile, enabling more control over individual workflows.

      Spintax Support for Emails
      Added Spintax support in:

      • Campaign Emails
      • Automation Emails
      • Email Templates

      Spintax allows generating multiple variations of email content using {option1|option2} syntax.

      Fixes

      • Contact Updated Trigger Issue
        Fixed an issue where the trigger was firing even when non-selected fields were updated.
      • Update Contact Action Issue
        Fixed an issue where {{trigger.data.*}} was not resolving for webhook data, causing updates to fail and new contacts to be created instead.
      Team SureContact
      March 16, 2026

      New: Advanced Segmentation, Automation Improvements & Form Enhancements

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      New

      • Assign Lists & Tags in Forms – Added new options in Form Settings to automatically assign a List and Tags to contacts when a form is submitted.
      • Contact Opted Out (Do Not Mail) Trigger – New automation trigger added under Contact Events that runs when a contact opts out via the Preference Center.
      • Random Range Delay – Added a new Random Range delay type in Wait/Delay actions, allowing delays between a minimum and maximum time range.
      • Advanced Email Activity Filters in Dynamic Lists – Added new conditions: Email Sent, Last Emailed, and Opened but Not Clicked for improved subscriber segmentation.
      • Comparison Operators for Number Fields – Added new operators in Filter Conditions for numeric custom fields:
        • Greater than
        • Less than
        • Greater than or equal to
        • Less than or equal to
      • Download Failed Contacts After Import – Users can now download failed contacts as a CSV file after an import.
      • Campaign Deletion Support – Added the ability to delete Draft, Cancelled, and Sent campaigns.