Team SureContact
July 15, 2026

Global Search, Smarter Email Link Triggers & Workflow Table Sorting

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New Features

Global Search New

We’ve introduced a Global Search bar to help you navigate SureContact faster than ever.

Instead of browsing through menus to find a page or feature, type what you’re looking for into the Global Search bar and jump directly to the relevant section with a single click.

Example

  • Search for Contacts and navigate directly to the Contacts page.
  • Find Campaigns, Automations, Bookings, Companies, or other modules instantly.
  • Quickly access platform pages without navigating through the sidebar.
  • Save time when working across multiple features throughout the day.

This helps you move around the platform more efficiently and improves your overall workflow.

Specific Link Picker for Email Link Clicked Trigger New

The Email Link Clicked trigger now supports selecting a specific link for Campaigns, Automations, and Sequences.

Now you can choose an individual link, and the automation will only run when that exact link is clicked.

Example

  • Trigger an automation only when a user clicks the Pricing link in your email.
  • Start a follow-up sequence when someone clicks your Book a Demo button.
  • Apply a tag when recipients click a Download Guide link.
  • Ignore clicks on unsubscribe, preference center, or other unrelated links.

This gives you much more precise engagement tracking and enables highly targeted automation workflows.

Improvements

Workflow Table Sorting Improved

You can now sort workflows using the following columns:

  • Executions
  • Last Executed
  • Last Updated

Each column supports both ascending and descending sorting.

Example

  • Find your most frequently executed workflows.
  • Quickly identify workflows that haven’t run recently.
  • Sort by recently updated workflows to review your latest changes.
  • Organize large workflow lists more efficiently.

This makes it easier to manage and locate workflows as your automation library grows.

Bug Fixes

Form Accessibility Improvement   Fixed

Fixed an accessibility issue where the honeypot anti-spam field rendered by the Form Widget and Hosted Forms did not have an associated label, causing Google PageSpeed and Lighthouse to report an accessibility warning.

Team SureContact
July 7, 2026

WS Form Integration — Instantly Sync Form Submissions to SureContact

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New Features

WS Form Integration New

SureContact now integrates with WS Form, making it easy to automatically capture form submissions as contacts in your CRM.

Simply create a WS Form Integration Rule inside the SureContact plugin, select the form you want to connect, and map your WS Form fields to SureContact contact fields. From then on, every new form submission will automatically create or update a contact in SureContact.

This eliminates manual data entry and ensures every lead collected through WS Form is immediately available for segmentation, automations, campaigns, and follow-ups.

Example

  • Connect your Contact Us form to automatically create new contacts in SureContact.
  • Capture lead generation form submissions and instantly add them to your CRM.
  • Map custom fields (such as Company, Phone Number, or Job Title) directly into SureContact.
  • Trigger automations, send welcome emails, or assign tags as soon as someone submits a WS Form.

This integration helps you turn every WS Form submission into an actionable contact, allowing you to automate your follow-up process from the moment a lead is captured.

Team SureContact
July 2, 2026

Group Bookings, Booking Controls & Enhanced Email Automation Triggers

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New Features

Group Booking New

You can now create Group Booking events in SureContact.

Previously, Bookings only supported one-on-one meetings. With this release, you can create events that allow multiple attendees to join the same session and define the maximum number of participants for each booking.

This makes it easy to host webinars, workshops, training sessions, office hours, onboarding calls, or any event where multiple attendees join together.

Example

  • Host a weekly product demo for up to 50 attendees
  • Schedule team onboarding sessions for new customers
  • Run live Q&A or coaching sessions with multiple participants
  • Create workshops, webinars, or classroom-style events

This allows you to manage both one-on-one and group meetings directly from SureContact.

Booking Rescheduling Controls New

You can now control whether attendees are allowed to reschedule their bookings by using the new Allow Rescheduling toggle available in Event Types.

If rescheduling is enabled, attendees can choose a new available time using their booking links.

If disabled, rescheduling will be disabled for attendees.

Example

  • Allow prospects to reschedule sales calls without contacting your team
  • Prevent customers from rescheduling fixed training sessions or webinars
  • Keep appointment schedules locked for high-demand events
  • Give hosts complete control over meeting schedules when required

This gives you greater flexibility to manage different booking scenarios based on your business needs.

Improvements

Email Opened & Email Link Clicked Triggers Now Support Automations and Sequences Improved

The Email Opened and Email Link Clicked automation triggers now support Campaigns, Automations, and Sequences.

Previously, these triggers could only monitor emails sent through Campaigns. Now you can also trigger automations when recipients open emails or click links sent from your automated workflows and email sequences.

Example

  • Trigger a follow-up workflow when a user opens an onboarding email from a Sequence
  • Tag contacts who click a pricing link inside an Automation email
  • Notify your sales team when a prospect engages with a Sequence email
  • Build advanced engagement automations across Campaigns, Automations, and Sequences

This gives you much more flexibility to build engagement-based automations across every email sent from SureContact.

Team SureContact
June 23, 2026

Automation Library & Expanded Language Support

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New Features

Automation Library New

We’ve added a dedicated Automation Library inside SureContact with ready-to-use automation templates to help you get started faster.

The library includes prebuilt workflows for common CRM use cases, so you don’t have to build everything from scratch.

Available automation categories:

  • Lead Nurturing
  • Customer Onboarding
  • Re-engagement
  • E-Commerce
  • Event-Based Workflows

Example

  • Launch a welcome onboarding journey in minutes
  • Re-engage inactive contacts automatically
  • Create nurture sequences without building complex workflows manually
  • Start with proven automation structures and customize them for your business

Link Contacts During Company Creation New

Inside the Add Company flyout, we’ve added a new Link Contacts option.

You can now select and associate multiple contacts directly while creating a company instead of linking contacts later.

Example

  • Create a company and immediately attach all relevant contacts
  • Assign decision-makers and team members during company setup
  • Reduce manual steps after company creation
  • Organize company-contact relationships more efficiently

Improvements

Expanded Plugin Language Support Improved

SureContact Plugin now supports translations for the top 20 languages.

The plugin automatically follows the language selected in your WordPress profile and displays SureContact in that language when supported.

Supported languages:

  • Spanish
  • Indonesian
  • Portuguese
  • French
  • German
  • Russian
  • Italian
  • Turkish
  • Dutch
  • Japanese
  • Chinese
  • Polish
  • Arabic
  • Swedish
  • Vietnamese
  • Hebrew
  • Thai
  • Greek
  • Czech

Example

  • Use SureContact in your preferred language automatically
  • Improve adoption for international teams
  • Create a more localized and comfortable CRM experience

This makes SureContact more accessible for global users and multilingual teams.

Team SureContact
June 22, 2026

Folder Organization, Test Automation & Global Experience Improvements

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New Features

Folder Support for Campaigns, Email Templates & Automations New

You can now organize your Campaigns, Email Templates, and Automations using folders to keep your workspace structured and easier to manage.

With folder support, you can group related assets together and create a cleaner workflow as your account grows.

Example

  • Create separate folders for Marketing Campaigns, Newsletters, and Promotions
  • Organize email templates by brand or use case
  • Group automations by department, lifecycle stage, or business process
  • Reduce clutter and find content faster

Test Workflow Before Publishing New

You can now test workflows directly inside the Workflow Builder canvas before publishing them.

This allows you to validate workflow behavior, review execution results, and ensure everything is configured correctly before enabling it for real users.

What happens during testing:

  • Real emails are sent to the contact’s actual email address
  • Wait steps are automatically skipped
  • The entire automation executes within approximately 10 seconds

Example

  • Verify welcome sequences before enabling them
  • Confirm conditions and branches work correctly
  • Validate email content and workflow logic before going live
  • Catch issues early without waiting for real execution timing

Edit Campaigns While in Paused State New

You can now edit campaign content even when a campaign is in the Paused state.

This gives you more flexibility to update campaigns without needing to recreate or duplicate them.

Example

  • Pause a campaign and update email copy
  • Fix links or images before resuming
  • Make content changes after internal review
  • Continue sending without starting from scratch

Improvements

Expanded Language Support Improved

SureContact now includes i18n support for 14 additional languages to make the platform more accessible globally.

Newly supported languages:

  • Indonesian
  • Portuguese (BR)
  • Russian
  • Turkish
  • Dutch
  • Japanese
  • Simplified Chinese
  • Polish
  • Arabic
  • Swedish
  • Vietnamese
  • Hebrew
  • Thai
  • Greek
  • Czech

Example

  • Work in your preferred language
  • Enable better collaboration across international teams
  • Improve adoption for regional users

New Booking Automation Actions Improved

Automation workflows now support booking actions for managing appointments automatically.

New actions added:

  • Create Booking
  • Cancel Booking
  • Reschedule Booking

Example

  • Automatically create bookings after form submissions
  • Cancel meetings when a workflow condition is met
  • Reschedule appointments based on customer actions
  • Build end-to-end booking automation flows

Bug Fixes

Campaign Sending Rate Accuracy Fix  Fixed

Fixed an issue where campaign emails were not being sent according to the configured rate-per-minute limit.

Campaign sending now correctly follows the configured throughput settings.

HTML Editor & Email Rendering Improvements Fixed

Improved the HTML editor experience along with email rendering reliability.

Fixes include:

  • Better HTML editor usability
  • Improved email-safe CSS handling
  • Mobile image styling fixes
  • More reliable generated email HTML output

Mobile Image Styling Fix  Fixed

Resolved an issue where image alignment, margins, and border radius settings were not being applied correctly in generated email HTML on mobile devices.

Emails now render more consistently across devices.

iframe Embedding Compatibility Fix  Fixed

Resolved an issue where iframe embedding was blocked due to CSP frame-ancestors restrictions.

Embedded content now works more reliably where supported.

Team SureContact
June 2, 2026

Booking System, Companies, Multi-Step Forms & Conditional Email Content

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New Features

Booking System New

You can now create and manage bookings directly inside SureContact without relying on external scheduling tools. Create different event types such as Online Meetings, Phone Calls, or In-Person Meetings and share your booking link with users. All bookings are tracked inside SureContact, and users can also reschedule or cancel their bookings easily.

Example

  • Create 15-minute to 120-minute duration meeting events.
  • Share booking URLs with prospects or customers for easy scheduling
  • Track all bookings directly inside SureContact
  • Allow users to reschedule or cancel bookings without manual intervention
  • Replace external tools with SureContact’s built-in booking system

Companies New

You can now organize and manage contacts based on their companies inside SureContact. Assign contacts to companies and better structure your CRM data for account-based workflows and segmentation.

Example

  • Group contacts under their respective companies
  • Assign multiple contacts to the same company
  • Better organize B2B customer data
  • Improve filtering and segmentation based on company relationships

Multi-Step Forms New

Forms now support multi-step layouts, allowing you to create advanced forms such as surveys, onboarding forms, lead qualification forms, and more. These forms can also be embedded directly into landing pages.

Example

  • Create onboarding flows with multiple steps
  • Build detailed survey or application forms
  • Reduce form overwhelm by splitting fields into steps
  • Embed multi-step forms directly on landing pages

Rich Text Static Field in Forms New

A new Rich Text Static Field has been added to forms. This field allows you to display static content such as disclaimers, instructions, notes, or important messages inside forms without allowing users to edit them.

Example

  • Add disclaimers before form submission
  • Display onboarding instructions or important notes
  • Show terms, policies, or informational content inside forms
  • Improve form clarity with formatted static content

Inline Conditional Blocks in Email Editors New

Inline Conditional Block support is now available across all three email editors — Rich Text, Drag & Drop, and Custom HTML. You can now display different email content to different users based on conditions directly inside the email body.

Example

  • Show different content to premium and free users
  • Personalize offers based on contact data
  • Display region-specific or audience-specific messaging
  • Add fallback content when conditions are not met

New Automation Trigger — Sequence Exit Condition Met New

A new automation trigger called Sequence Exit Condition Met has been added to Automation Events. This trigger executes whenever a sequence exits because its configured exit condition has been satisfied.

Example

  • Trigger follow-up workflows when a subscriber exits a sequence
  • Automatically tag users after sequence completion conditions are met
  • Build advanced automation flows based on sequence behavior

Subscriber Activity Tracking in Sequences New

You can now view detailed subscriber activity inside sequences. Track how individual subscribers interact with each sequence step and monitor engagement more effectively.

Example

  • View subscriber engagement for each sequence step
  • Track email opens, clicks, and progression inside sequences
  • Better analyze subscriber journey and behavior

Improvements

Landing Page Full Width Editing Mode Improved

Landing Pages now support a Full Width editing mode, allowing you to create and edit pages using a single full-width layout instead of being restricted to multiple predefined layouts.

    Bug Fixes

    Contact Subscription Status Update for Existing Contacts  Fixed

    Fixed an issue where webhook payloads updated Subscription Status only for new contacts, while existing contacts were not updating correctly, causing workflow branch conditions to break due to outdated contact field values.

    Team SureContact
    May 19, 2026

    Customize Sidebar, New Landing Page Integrations & SMTP Improvements

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    New Features

    Customize Sidebar New

    You can now fully customize the sidebar navigation from the Settings menu to match your daily workflow. Pin your most-used menus to the top for quicker access and hide menus you rarely use to keep the interface clean and distraction-free.

    Example

    • Pin Contacts, Automations, and Campaigns at the top for faster daily access
    • Hide menus you don’t use regularly to simplify the sidebar experience
    • Create a cleaner workspace for your team based on their role or workflow

    6 New Landing Page Integrations New

    We’ve added 6 powerful integrations to the Landing Page Builder — Calendly, Cal.com, Typeform, Tally, Google Maps, and Loom. You can now embed these services directly on your landing pages and let visitors interact without leaving the page.

    Example

    • Embed a Calendly or Cal.com scheduler so visitors can instantly book meetings
    • Add Typeform or Tally forms to collect leads, feedback, or survey responses
    • Embed Loom videos to explain your product or share onboarding walkthroughs
    • Add Google Maps to display your office or event location directly on the page

    This makes your landing pages more interactive and conversion-focused without requiring external redirects.

    Improvements

    Auto-Select Account Email for Test Emails Improved

    Your account email address is now automatically selected when sending test emails from Campaigns, Automations, Sequences, and other email editors.

    Example

    • Send a quick test email to yourself without manually entering an email address every time
    • Speed up email testing during campaign creation or workflow setup

    Workflow Builder UI Enhancements Improved

    We’ve optimized the Workflow Builder node UI along with several other platform interface improvements to make the overall experience cleaner, smoother, and easier to use.

    Simplified Internal SMTP Setup Experience. Improved

    The SMTP page has now been redesigned with two dedicated tabs:

    • External SMTP — Manage third-party SMTP/API providers
    • Internal SMTP — Configure SureContact Internal SMTP with guided instructions

    We’ve also simplified the Internal SMTP setup process with clearer onboarding instructions and a more user-friendly flow.

    Example

    • Easily distinguish between external and internal sending providers
    • Follow guided setup steps to configure Internal SMTP faster
    • Better visibility into your sending configuration setup

      Bug Fixes

      Contact Profile UI Fix for Long Tags   Fixed

      Fixed an issue on the Contact Profile page where adding a tag with a long name made the “+ List” button unclickable. Users can now add lists normally, even when long tags are present.

      Team SureContact
      May 12, 2026

      Gradual Sending, Nested List Support, Sending Rate Per Minute, and Bug Fixes

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      New Features

      Gradual Send for Campaigns New

      You can now gradually send campaign emails by starting with a lower sending rate and automatically increasing it over time.

      This helps improve deliverability by reducing the chances of:

      • Bounce spikes
      • Spam complaints
      • SMTP reputation issues

      What you can configure:

      • Starting sending rate (emails/minute)
      • Ramp-up duration using preset or custom hours
      • Safety thresholds:
        • Conservative
        • Balanced
        • Aggressive

      Example use case

      • Sending a campaign to 50,000 contacts from a newly warmed-up domain:
        • Start slowly at 100 emails/minute
        • Gradually increase over a few hours
        • Auto-pause if bounce rates increase unexpectedly
        • Protects domain reputation while maximizing delivery success

      Nested List Support in Email Template Builder New

      The List element inside the Email Template Builder now supports nested lists using the Tab key.

      How this helps you

      • Create cleaner and more structured email content
      • Design professional-looking step-by-step guides or feature breakdowns
      • Improve readability for longer emails

      Example use case

      Create onboarding emails like:

      • Step 1
        • Create account
        • Verify email
      • Step 2
        • Connect integrations
        • Launch first campaign

      This was not possible earlier with proper indentation support.

      Sending Rate Updated from Per Second → Per Minute New

      Campaign sending rate configuration is now simplified and changed from per second to per minute.

      You can now configure sending rates between:

      • 1 to 6000 emails per minute

      The system also continues to:

      • Auto-pause campaigns if bounce or complaint thresholds are breached

      How this helps you:

      • Easier and more intuitive sending configuration
      • Better understanding of actual sending speed
      • Improved control for both small and large campaigns

      Example use case

      Instead of calculating “emails per second,” you can directly set:

      • 500 emails/minute
      • 2000 emails/minute
      • 6000 emails/minute

      making campaign planning much simpler.

      Bug Fixes

      Pagination Issue in Tag & List Trigger Dropdowns FIXED

      Resolved an issue in the Sequence Editor where tag and list-related triggers only displayed a limited number of tags or lists due to pagination problems.

      What’s improved:

      • All tags and lists now load correctly in selection dropdowns
      • Easier automation setup for accounts with large datasets
      • No missing options while configuring triggers

      Team SureContact
      May 4, 2026

      Multi-Day Scheduling, Advanced Sequence Delays & Email Reuse

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      New Features

      Wait Until → Multiple Days Selection New

      You can now select multiple days in the “Wait Until → Next Day of the Week” delay type. The workflow will automatically resume on the soonest matching day.

      How this helps you

      • No need to duplicate workflows for different days
      • More control over timing without complex logic
      • Cleaner and simpler automation setup

      Example use case

      • You want to send follow-ups only on Monday, Wednesday, and Friday
        • Select all three days in one step
        • The workflow resumes on the next available matching day
        • Ensures better engagement timing without manual effort

      Advanced Delay Options in Sequences New

      Sequences now support multiple delay types using the existing connector:

      • Fixed Delay
      • Immediate
      • Random Delay
      • Time of the Day
      • Day of the Week
      • Days from Now
      • Specific Date

      How this helps you

      • Build more natural and human-like communication flows
      • Avoid predictable timing patterns
      • Customize delays based on real-world scenarios

      Example use case

      • Send a welcome email immediately
      • Wait a random delay before the next email to avoid spam patterns
      • Schedule a follow-up at a specific time of day for higher open rates

      2-Step Email Source Picker New

      The email compose flow now includes a 2-step email source picker, giving you more flexibility while creating emails.

      What you can do

      • Create a new email using:
        • Drag & Drop Builder
        • Rich Text Editor
        • Custom HTML Editor
      • Or reuse emails from past campaigns

      How this helps you

      • Saves time by reusing proven email templates
      • Reduces repetitive work
      • Keeps messaging consistent across campaigns

      Example use case

      • Reuse a high-performing campaign email in a new automation
      • Quickly tweak content instead of creating from scratch

      Bug Fixes

      Generic Errors & Multiple Retries in Email Actions FIXED

      Resolved an issue where failed email actions (e.g., Send Email, Send Opt-in Reminder) showed only a generic error:
      “An error occurred while executing this action.”

      What’s improved

      • Clearer and more useful error messages for better debugging
      • Failed actions no longer execute multiple times unnecessarily

      Workflow Structure Breaking After Deleting Actions FIXED

      Deleting an action placed before a branch no longer breaks the workflow structure.

      Previously

      • Actions inside the “Yes” branch were moved outside
      • This caused “unreachable nodes” errors when saving

      NOW

      • Workflow structure remains intact
      • Branch logic works as expected after deletion

      Team SureContact
      April 28, 2026

      Drip Migration, Clone Actions, Multi-Select Tags & Lists, and Improvements

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      New Features

      Clone Action Nodes in Workflows New

      Quickly duplicate any action inside your workflow with a single click. No need to recreate the same setup again and again—just clone and tweak.

      Example

      You’re sending similar emails at different stages of a workflow:

      • Clone your “Send Email” action
      • Update subject/content for each stage
      • Save time while keeping consistency across emails

      Drip Migration Support New

      You can now migrate your data from Drip seamlessly into SureContact, including contacts, tags, and custom fields—no manual export/import hassle.

      Example

      Switching from Drip to SureContact:

      • Connect using API key
      • Import all contacts with tags like “Active Subscriber.”
      • Continue campaigns without rebuilding your audience from scratch

      Multi-Select Tags & Lists in Triggers New

      Automation triggers now support selecting multiple tags and lists. Your workflows will trigger when any of the selected tags or lists are added or removed.

      Example

      • Trigger automation when the user gets Tag A OR Tag B OR Tag C
      • Add multiple lists like Newsletter, Leads, and Customers
      • Run one automation instead of creating multiple duplicates

      Improvements

      Weekly Performance Digest & Campaign Completion Alerts Improved

      Get smarter insights delivered automatically to your inbox along with important campaign updates.

      Example

      • Every Monday → Receive a summary of last week’s performance
      • Campaign finished → Instant email notification
      • No need to manually check reports

      Enhanced Email Editors (Rich Text & HTML) Improved

      A more powerful and flexible editing experience with multiple working modes and built-in tools.

      What’s New

      • Focus mode & split mode editing
      • Send test emails directly
      • Sidebar for templates and assets
      • Set subject & preview text while testing

      Example

      • Write email in split view (code + preview)
      • Add image from assets panel
      • Send test email instantly