Team SureContact
February 16, 2026

Major Update: 7 Brand New Features Including Multilingual Support, Enhancements & Fixes

New Features

Share Email Template
You can now easily share your email templates with other users, teams, or workspaces. A new Share Template option has been added inside the Email Template Builder. Simply generate a share link and allow others to view, edit, and use the template on their end.

Media Folders
Organize your media assets more efficiently with the new folder system inside the Email Template Builder. You can now create folders to better manage and structure your images and media files.

Multilingual Support
SureContact is now available in multiple languages. The platform currently supports:

  • English
  • Spanish
  • French
  • German
  • Portuguese
  • Italian

Use SureContact in your preferred language for a more personalized experience.

Custom Tracking Domain
You can now use a custom domain for email tracking links, open tracking, and unsubscribe pages. Custom domains can be assigned at the workspace level, allowing emails to use branded tracking links.

Workspace-Level Contact Allocation
Allocate specific contact limits across different workspaces within your organization. For example, if your organization has a limit of 100,000 contacts, you can distribute them across workspaces based on your needs.

CSV Export for Campaigns and Automations
Added CSV export functionality for campaigns and automations. Select specific metrics during export to generate detailed CSV reports for analysis.

Workspace-Level Timezone
Set a dedicated timezone for each workspace. All timestamps and campaign scheduling will now follow the selected workspace timezone.

Improvements

  • Disabled webhook triggering during bulk operations to improve system performance and prevent unnecessary resource usage.
  • Performance optimization for Dynamic Lists to improve loading speed and overall contact page performance.

Bug Fixes

  • Fixed issue where disposable email addresses were not properly rejected during contact creation, migration, and import.
  • Fixed the missing API Key popup when using the Create button with an empty state.
  • Fixed activity log issue where delivered emails were incorrectly marked as “Sent,” causing confusion about duplicate sends.
Team SureContact
January 30, 2026

New: Latepoint Integration, Improvements and Bug Fixes

New

  • LatePoint Integration Added
    Seamlessly connect LatePoint with SureContact from the WordPress Plugin Integrations and automate your customer workflows effortlessly.
  • Smart List & Tag Assignment by User Roles
    Automatically assign Lists and Tags based on WordPress user roles, no manual work required.
  • Improved E-Commerce Order Display
    Multiple products purchased in a single order are now shown as one consolidated order in the E-Commerce tab of an individual contact.
    (Example: Buying 3 products in one checkout now appears as one order containing all 3 items, instead of 3 separate orders.)
  • Subscription Renewal Orders Support
    Subscription product renewal orders are now correctly displayed in the E-Commerce tab for each individual contact.
  • Create Custom Fields, Tags & Lists Directly from the Plugin
    You can now create Custom Fields, Tags, and Lists without switching to the SureContact SaaS app — everything is available right inside the WordPress plugin.

Bug Fixes

  • Email Update Sync Issue Fixed
    When a WordPress user updates their email address, SureContact now correctly updates the existing contact instead of creating a duplicate contact.
  • Workflow Custom Field Value Issue Resolved
    Fixed an issue where Custom Field “Actual Values” appeared empty inside Filter/Branch conditions during workflow execution, causing automations and dynamic lists to behave incorrectly.
Team SureContact
January 29, 2026

New: Double Opt-In, Brand Settings & Many Improvements

New

  • Double Opt-In Support
    A new Double Opt-In option is now available in Settings. When enabled, contacts added from sources such as API, WordPress integrations/forms, manual entry, or automation webhooks will be created with a Pending status.
    Emails can only be sent after the contact confirms via the opt-in email.
    You can also choose which sources should use Double Opt-In.
  • Gravatar Support
    Contacts with a Gravatar image will now display their profile image on the Contacts page and inside the individual contact view.
    This also applies to your account profile photo.
  • Brand Settings
    Customize your brand identity directly from Settings:
    • Logo
    • Colors
    • Typography
    • Button styles
      These settings are applied automatically to all email templates.

Improvements

  • Added support for creating Custom Activities inside individual contact profiles.
  • Added an optional Title field for Notes.
  • Improved date and time picker while scheduling campaigns, including visibility of time remaining before send.
  • Contacts are now visible when clicking on a List or Tag.
  • Added a new “Complained” status for contacts who report emails as spam.
  • Added new contact fields: Timezone and Language.
  • Added UUIDs for Contacts, Tags, Lists, Custom Fields, and Workspaces.
  • Email campaign sending limits are now auto-populated based on the selected SMTP.
  • Added a new Custom Field type: Timestamp.
  • Added a Copy option for duplicating Lists.
  • Added a Do Not Mail badge for contacts who update their email preferences.

Bug Fixes

  • Fixed an issue where campaigns sent using a non-default SMTP were incorrectly sent via the default SMTP.